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You can find immediate answers to frequently asked questions in the Q & A section below. Still need help? Our customer service representatives are standing by to assist.

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 Questions about payments

 Questions about products

 Questions about returns

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 Questions about warranty

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 Store Policy

This notice describes the Store Policy of ELECTRONIC INVENTORY ONLINE, INC. ("us," "we," or "Company"), the owner and provider of EIO.COM (the "Site"). By visiting the Site and/or placing an order for products and/or services, you ("Customer") are expressly accepting the Store Policy described herein.

 

I. RESERVATIONS: The Company reserves the right to refuse and/or suspend access and/or service to the Site to anyone for any reason.

II. PRODUCT AVAILABILITY: The availability of any product advertised on the Site is not guaranteed. Merchandise is sold on a first-come first-serve basis.

III. PRICING: Pricing advertised on the Site is subject to change at any time without notice.

IV. COUPON POLICY: Customers may use (1) coupon per order. Coupons cannot be combined with any other discount or promotion. We reserve the right to refuse and/or suspend the use of any coupon at any time without prior notice.

V. FREE SHIPPING: Products advertised with "Free Shipping" will be shipped via the “Ground” shipping method of our choice. Ordering a product advertised with "Free Shipping" with products which are not advertised with "Free Shipping" will result in the removal of shipping charges for the advertised product only. Free shipping is not available for orders shipping outside of the United States.

VI. PAYMENT METHODS: We accept all major credit cards including Visa, MasterCard, American Express and Discover. For payments by Check or Money Order, please allow up to 5 business days from receipt of payment for your order to be processed and shipped. For payments made by Wire Transfer (TT), please allow up to 5 business days from receipt of payment for your order to be processed and shipped (a $15 USD service charge will be applied to all orders paid by Wire Transfer).

VII. ORDERS: Orders are processed and shipped as quickly as possible in the order in which they are received (see HANDLING TIMES). Orders placed outside of normal business hours will be received the following business day.

VIII. CANCELLATIONS: Any order placed on the Site may be cancelled at any time prior to the order being shipped. Orders that have been shipped may not be cancelled and must be returned in accordance with our Returns Policy. Final Sale / Non-cancellable Non-returnable products cannot be cancelled for any reason without prior written consent (see FINAL SALE / NON-CANCELLABLE NON-RETURNABLE). Services, once rendered, cannot be cancelled for any reason.

IX. BACK ORDERS: Back orders will be kept on order unless otherwise specified by the Customer at the time of purchase. Back orders may be cancelled at any time in accordance with our cancellations policy (see CANCELLATIONS).

X. HANDLING TIMES: Orders placed on the Site are subject to our handling times indicated on a per-product basis. Orders containing multiple products are subject to the handling time of the product with the greatest handling time. Some orders cannot be processed within our stated handling time including orders that are out of stock, orders containing products that are oversize / require special handling, or services with a specified start date. Orders placed on the Site using any Expedited or Express method of shipping may be prioritized but are not exempt from our stated handling times. Handling times are provided as an estimate only and are not a guarantee by the Company.

XI. SHIPPING FEES: Shipping fees are non-refundable once the shipping service requested by the customer has been rendered by the shipping company.

XII. SHIPPING SUBSTITUTIONS: When unavailable, we may modify the selected shipping service selected during checkout to an alternative service that is available. Unless otherwise specified, the alternative service will have the same estimated delivery date as the unavailable shipping service.

XIII. DOMESTIC SHIPPING: Unless otherwise specified, all domestic orders placed on the Site include tracking information provided by the shipping company. Orders containing high-value items may require signature confirmation on delivery at our discretion.

XIV. INTERNATIONAL SHIPPING: Unless otherwise specified, all international orders placed on the Site include tracking information provided by the shipping company. Orders containing high-value items may require signature confirmation on delivery at our discretion. International customers ordering from the Site are responsible for all customs duties, taxes or any other fees associated with the delivery of their ordered merchandise.

XV. SHIPMENT REDIRECT: The Company will not authorize any carrier to hold a package for pickup at a local distribution facility on behalf of any Customer. Similarly, the Company will not authorize any carrier to deliver a package to an address other than the address specified at the time of purchase on behalf of any Customer.

XVI. UNDELIVERABLE ORDERS: Orders that are undeliverable may be returned to the Company at the carrier's discretion. In the event that an order is returned to the company as undeliverable, the Customer may request that the item be reshipped; however, the Customer is responsible for any additional shipping charges or fees. If the Customer cannot be contacted to arrange reshipment, the order will be considered “Returned” and processed in accordance with our Returns Policy.

XVII. FINAL SALE / NON-CANCELLABLE NON-RETURNABLE: Products that are Final Sale / Non-cancellable non-returnable (NCNR) are identified on the product detail page. Any product advertised as Final Sale / NCNR may not be cancelled or returned for any reason without prior written consent.

XVIII. PRODUCT REVIEWS: Product reviews provided by any third-party are available for informational purposes only. Any information provided in such product reviews shall not be construed as fact, guarantee, assurance or opinion of the Company.

XIX. CURRENCY TYPES / EXCHANGE RATES: Prices on the Site are shown and billed in US Dollars (USD). Due to the daily change in currency rates, we will not be held responsible for any conversion / exchange rates or currency amount differences that may affect your purchase of products or services on the Site.

XX. FRAUD: In order to prevent fraud, we reserve the right to obtain further information not provided during the checkout process from the card or account holder to verify that an order placed on the Site is legitimate. We reserve the right to delay, suspend and/or cancel an order if we feel that the order may be fraudulent. However, the Company does not assume any duty to investigate possibly fraudulent transactions other than where required by law.

XXI. PAYMENT DISPUTES: All payment disputes including credit card disputes will be processed in a timely manner by the Company. When disputes are granted in favor of the company, the Customer may be responsible for any processing or legal fees associated with the dispute in order to contribute to expenses incurred, legal or otherwise, in handling the dispute.

XXII. CHANGES TO STORE POLICY: We reserve the right, at any time and without notice, to add, change, update, and/or modify this Store Policy, simply by posting such addition, change, update, and/or modification on the Site without any other notice. Any such addition, change, update and/or modification will be effective immediately upon posting to the Site.

 Security and Privacy

I. OUR COMMITMENT TO PRIVACY: This notice describes the Privacy Policy of ELECTRONIC INVENTORY ONLINE, INC. (“us,” “we,” or “Company”), the owner and provider of EIO.COM (the “Site”). Our Privacy Policy is designed to advise you about how we collect, use, and protect the personal information you provide to us. We created this Privacy Policy to give you confidence as you visit and use the Site, and to demonstrate our commitment to the protection of your privacy. However, this Privacy Policy is only applicable to the Site and does not extend and/or relate to any other websites, links and/or other web related interfaces that you may be able to access from the Site; each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy, which you should ascertain before using. By visiting the Site, you are accepting the practices described herein.

II. TYPES OF INFORMATION WE COLLECT:

A. TRAFFIC DATA: We automatically track and collect the following categories of information when you visit the Site: (1) internet protocol addresses; (2) domain servers; (3) the type of computer and/or web browser accessing the Site; and/or (4) internet service providers (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you, but is helpful for making your continued use of the Site more personalized and for improving your overall experience on the Site. We also use “cookies” to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site. Cookies are pieces of information that are transferred to your computer from a web server. Most browsers are set up to accept cookies automatically, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. In the event you choose not to accept new cookies, you may not be able to access all the Site has to offer, such as being able to make purchases from the Site. Third-parties that are allowed to advertise on our Site may also use cookies to collect non-personal information about your use of the Site, however, these third party advertisers are not able to access any of the Personal Information you provide to us, as described below. Additionally, we may use technology that will tell us which portions of the Site you visit and how often.

B. PERSONAL INFORMATION: In order for you to purchase products that are offered on the Site, we require that you provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name, mailing address, billing address, country of residence, telephone numbers and e-mail address(es)); (2) Financial Data (such as your credit card number, expiration date, CID number, and the name of the issuing financial institution); and (3) Demographic Data (such as your zip code, date of birth, gender and income). In addition to the Personal Information listed above, anytime you communicate with us by e-mail, telephone, facsimile or if you complete any of our online registration forms, reviews, surveys, or contest entries, the information you provide therein may be collected as Personal Information.

III. USES OF THE INFORMATION WE COLLECT:

A. INTERNAL COMPANY USE OF INFORMATION: We use your Personal Information and Traffic Data: (1) to send you information about our Company, the Site, our products and services, and promotional material from our partners and/or affiliates; (2) to communicate with you about your orders and/or shipments; (3) to verify your qualifications for certain products and/or services; (4) to bill you for products and/or services that you purchase on the Site; (5) to process and ship your orders; (6) to customize and tailor your experience on the Site; (7) to display content that we think might interest you and (8) to meet your overall preferences and satisfaction.

B. SHARING OF PERSONAL INFORMATION: We do not sell, license, transfer or rent your Personal Information, except as follows: We share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We also share your Personal Information with our business partners who assist us by performing core services (such as billing, order fulfillment and/or data storage and security) related to our operation of the Site and the delivery of the goods and services you purchase form us on the Site. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Personal Information to carry out their specific business obligations to our Company.

C. SALE OF PERSONAL INFORMATION: Although we will not sell, license, transfer or rent your Personal Information in our regular conduct of business, we must accommodate changes in our business in that we may sell portions of our company or buy other companies or assets, including the information collected through the Site. If the Company or substantially all of its assets are acquired, customer information will be one of the assets transferred and disclosed to the acquirer, however, it will be subject to the Privacy Policy in place at that time.

D. USER CHOICE REGARDING COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION: You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site, however you will not be able to access and use those portions of the Site that require your Personal Information, such as making purchases of products and services through the Site. If you do not wish to receive information and promotional material from us or from some of our partners and/or affiliates, you may select the appropriate "opt-out" option each time we ask you for Personal Information, as discussed below.

E. CONFIDENTIALITY OF PERSONAL INFORMATION: Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (1) comply with a court order, other legal process, such as a subpoena, or as required by law; (2) protect our rights or property; (3) enforce our Terms of Use, which may also be found on the Site; and/or (4) prevent and/or report suspected crimes to appropriate law enforcement.

F. SECURITY OF PERSONAL INFORMATION: While total security of your Personal Information is presently unavailable anywhere on the Internet or anywhere else for that matter, we implement several security strategies so as to reasonably secure your Personal Information. First, access to your Personal Information is restricted within our Company and only certain employees are authorized to access your Personal Information when necessary. Second, we provide you with the capability to transmit your Financial Data to us via a secured and encrypted Shopping Cart platform that has been certified through the Visa Payment Application Best Practice (PABP) specification. Finally, we implement other secured and encrypted technologies that will allow you to transmit Personal Information to us so long as it is also supported by your computer’s web browser. There are several steps that you can take to protect your Personal Information: (1) when using a public computer make sure no one is viewing the information you are inputting and ensure that you have properly “logged off” the Site before leaving and (2) never give your Site username or password to anyone and do not save it in a location that may be accessed by others. To reiterate, the Site has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, or alteration to you or to any third party.

G. ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION: We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile by logging into your EIO.COM account or you can also contact us during our normal business hours and one of our representatives will be happy to assist you. Through your personal profile you may: (1) review and update your Personal Information that we have already collected; (2) choose whether or not you wish us to send you information about our Company or promotional material from us or some of our partners and/or affiliates; and/or (3) choose whether or not you wish for us to share your Personal Information with third parties.

1. LOST OR STOLEN PERSONAL INFORMATION: You must promptly notify us if your credit card information, user name, and/or password is lost, stolen, or used without your permission. In such an event, we will remove that credit card number, user name, and/or password from your account and update our records accordingly. If your Personal Information is used without your knowledge and authorization, we advise you to contact the appropriate legal authorities immediately.

2. OTHER WEBSITES, LINKS AND/OR WEB RELATED INTERFACES: The Site contains access to other websites, links and/or web related interfaces (“Links”). We are not responsible for the privacy practices or the content of such Links and your use of those Links is at your own risk. We shall not be liable in any manner or form to you or any third party for any damages and/or injuries that may occur from the use of those Links. Therefore, it is recommended that you read and review those Links policies before use.

IV. UPDATES AND CHANGES TO PRIVACY POLICY: We reserve the right, at any time and without notice to you, to add, change, update, and/or modify this Privacy Policy, simply by posting such addition, change, update, and/or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.

 Returns & Warranty

This notice describes the Return Policy of ELECTRONIC INVENTORY ONLINE, INC. (“us,” “we,” or “Company”), the owner and provider of EIO.COM (the “Site”). By visiting the Site and placing an order for Merchandise and/or services, you are expressly accepting the Return Policy described herein.

FAILURE TO ADHERE TO ALL THE ITEMS LISTED BELOW WHEN RETURNING ANY MERCHANDISE TO US, MAY RESULT IN REJECTION OF THE RETURN AND ITS SHIPMENT TO YOU AT YOUR EXPENSE. PLEASE READ THE FOLLOWING CAREFULLY.

I. RETURNS: 

A. GENERAL RETURNS POLICY:

1. Most products ordered from the Site may be returned within 15 days of receipt of the product with a valid Return Merchandise Authorization (RMA) form for Refund or Replacement. Some products sold on the Site are subject to different or additional policies or requirements (see ITEM-SPECIFIC RETURNS POLICY).

2. Products that may be returned must be accompanied by a completed RMA form provided by a customer service representative. Products that are returned without a completed RMA form cannot be processed and will be returned at the sender's expense.

3. Products that may be returned must have an intact UPC code and serial number (where applicable). Products where the UPC code and/or serial number have been damaged, obstructed, or removed cannot be accepted and will be returned at the sender's expense.

4. Except for excluded products, products may be returned for either refund or replacement.

5. Except for verified defective products, any return shipping charges must be prepaid by the sender. COD shipments cannot be accepted and will be returned at the sender's expense.

6. Except for verified defective products, any return product will be subject to a restocking fee up to 25% of the product's original purchase price.

7. To expedite the processing of a return, a returned item may be sent to a returns facility other than where the shipment originated, or directly to the manufacturer. Return shipping information will be provided by a customer service representative on a case-by-case basis.

8. The risk of loss and title in returning any product to us, and the shipment of any product back to you as a result, shall be your liability and vested with you until the return process is complete.

9. All returns must include all original equipment, accessories, peripherals, components, manuals, cables, documents, hardware, and packaging. Returns that are in any way incomplete may be subject to an additional restocking fee up to 100% of the product's original purchase price.

10. Irrespective of any policy, products that have been subject to misuse, static discharge, neglect, accident, modification or alteration are not eligible for return and will be returned at the sender's expense.

B. ITEM-SPECIFIC RETURNS POLICY: 

1. DESKTOP PCS, LAPTOP PCS & TABLET PCS may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, Desktop PCs, Laptop PCs and Tablet PCs may be returned for replacement only.

2. CPUS & PROCESSORS may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, CPUs may be returned for replacement only. Improper installation of CPUS, heatsinks, thermal paste, or improper clocking may cause physical damage to the CPU - CPUS with bent/broken pins, burns or scorching, or chips/physical damage due to improper installation or use cannot be returned.

3. TELEVISIONS, MONITORS & LCDS may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, Televisions and Monitors may be returned for replacement only.

4. KITS & "REQUIRES ASSEMBLY" PRODUCTS may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, Kits and "Requires Assembly" products may be returned for replacement only.

5. CONSUMABLE PRODUCTS may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, Consumable Products cannot be returned.

6. SOFTWARE may be returned if unopened within 15 days of receipt for refund or replacement. Once opened, Software cannot be returned.

7. OVERSIZE PRODUCTS may be returned within 15 days of receipt for refund but are subject to a restocking fee of up to 50% of the product's original purchase price.

8. MADE TO ORDER PRODUCTS may be returned within 15 days of receipt for replacement only.

9. FINAL SALE / NON-CANCELLABLE NON-RETURNABLE PRODUCTS cannot be returned for any reason without prior written consent.

II. WARRANTY: You must notify us, as described above, within 15 days from the date the Merchandise is given to the applicable shipping courier by us regarding any defective Merchandise.

Other than the manufacturer offered warranties, we do NOT offer any additional warranty on any of the Merchandise that is sold through the Site. Upon purchase of any Merchandise by you, we will transfer any applicable manufacturer warranty(ies) to you.

Company hereby disclaims all warranties. Company sells all merchandise offered on the site "as is" without warranty of any kind. You assume the risk of any and all damages or loss from use, or inability to use, the merchandise sold by us through the site. To the maximum extent permitted by law, company expressly disclaims any and all warranties, express or implied, regarding the merchandise sold on the site, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, suitabiliy or title. Company does not warrant that the merchandise will meet your requirements.

If a return is verified as defective in our sole comercially reasonable discretion and not the result of your misuse, static discharge, neglect, accident, or modification or alteration in any way, then your sole and exclusive remedies shall be, at our exclusive discretion, either: (a) refund of the purchase price (without interest) or (2) repair and/or replacement of such merchandise. Such remedies shall be exclusive and in lieu of all other remedies available in law or equity. These remdeies are in lieu of any and all other remedies and warranties, whether oral, written, expressed, implied, statutory or otherwise.

If a defect is the result of your misuse, static discharge, neglect, accident, or modification or alteration in any way, then the above remedies will not apply and you shall bear any and all damages, injuries, or other harm arising out of your conduct and the Company shall not be liable in any form or manner to you or any third party.

III. REFUNDS: Upon return of the Merchandise to us in strict adherence of the above, we will credit the purchase price, less any applicable restocking fees, to the credit card used to the make the purchase. If a gift card was used to make the purchase, then we will issue you a new gift card in the amount of the purchase price unless prohibited by law. Please allow up to twenty-one (21) days from the date you return the Merchandise to us, for your credit card to be credited or to have a new gift card issued (i.e. we need time to receive the Merchandise and process the return).

IV. CHANGES TO RETURNS & WARRANTY POLICY: We reserve the right, at any time and without notice to you, to add, change, update, and/or modify this Return Policy, simply by posting such addition, change, update, and/or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.

 Terms & Conditions

I. BINDING EFFECT: This is a binding agreement. By using the Internet site located at EIO.COM (the "Site") or any services provided in connection with the Site (the "Service"), you agree to abide by these Terms of Use, as they may be amended by Electronic Inventory Online, Inc. ("Company") from time to time in its sole discretion. Company will post a notice on the Site any time these Terms of Use have been changed or otherwise updated. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable, you must immediately leave the Site and cease all use of the Service and the Site. YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

II. PRIVACY POLICY: Company respects your privacy and permits you to control the treatment of your personal information. A complete statement of Company's current privacy policy regarding the Site can be found by clicking here. Company's privacy policy is expressly incorporated into this Agreement as though set fully herein by this reference.

When you are required to open an account to use or access the Site or Service, you must complete the registration process by providing the complete and accurate information requested on the registration form. You may also be asked to provide a user name and password. You are entirely responsible for maintaining the confidentiality of your password. You may not use the account, username, or password of someone else at any time. You agree to notify Company immediately on any unauthorized use of your account, user name, or password. Company shall not be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge. You may be held liable for any losses incurred by Company, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of your account or password

III. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS: When accessing the Site or using the Service, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, "Content") in violation of Company’s or any third party's copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of company’s or third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. The burden of proving that any Content does not violate any laws or third party rights rests solely with you.

IV. INAPPROPRIATE CONTENT: You shall not make the following types of Content available. You agree not to upload, download, display, perform, transmit, or otherwise distribute any Content that (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. You further agree not to upload, download, display, perform, transmit, or otherwise distribute to the Site or Service any surveys, contests, pyramid schemes, chain letters, junk mail, spam, unsolicited messages, viruses, trojan horses, worms, time bombs, cancelbots, corrupted files, or similar software. You also agree not to use metatag searches of the Site or the Service or create a false identity for the purpose of misleading others. Company reserves the right to terminate your receipt, transmission, or other distribution of any such material using the Site or the Service, and, if applicable, to delete any such material from its servers. Company intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws.

V. COPYRIGHT INFRINGEMENT: Company has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site or with the Service. Company has adopted a policy that provides for the immediate suspension and/or termination of any Site or Service user who is found to have infringed on the rights of Company or of a third party, or otherwise violated any intellectual property laws or regulations. Company's policy is to investigate any allegations of copyright infringement brought to its attention. If you have evidence, know, or have a good faith belief that your rights or the rights of a third party have been violated and you want Company to delete, edit, or disable the material in question, you must provide Company with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material; (d) information reasonably sufficient to permit Company to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to Company's designated agent at:

Manager of Website Affairs, 660 Maple Avenue,Torrance CA 90503-5001 United States

VI. ALLEGED VIOLATIONS: Company reserves the right to terminate your use of the Service and/or the Site at any time and for any reason. To ensure that Company provides a high quality experience for you and for other users of the Site and the Service, you agree that Company or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third party rights, or other unauthorized uses of the Site or the Service. Company does not intend to disclose the existence or occurrence of such an investigation unless required by law, but Company reserves the right to terminate your account or your access to the Site immediately, with or without notice to you, and without liability to you, if Company believes that you have violated any of the Terms of Use, furnished Company with false or misleading information, or interfered with use of the Site or the Service by others.

VII. WARRANTIES: Company hereby disclaims all warranties. Company is making the site, the services and the merchandise offered for sale through the site (“merchandise”) available "as is" without warranty of any kind. You assume the risk of any and all damage or loss from use of, or inability to use, the site, the services or the merchandise. To the maximum extent permitted by law, company expressly disclaims any and all warranties, express or implied, regarding the site, the service and/or the merchandise, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, suitability, title or noninfringement. Company does not warrant that the site, the service or the merchandise will meet your requirements or that the operation of the site, the service or the merchandise will be uninterrupted or error-free.

VIII. LIMITED LIABILITY: Company's liability to you is limited. To the maximum extent permitted by law, in no event shall company be liable for damages of any kind (including, but not limited to, special, incidental, or consequential damages, lost profits, or lost data, regardless of the foreseeability of those damages) arising out of or in connection with your use of the site, the services, the merchandise or any other materials or services provided to you by company. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action, whether in law or in equity.

IX. AFFILIATED SITES AND THIRD PARTY CONTENT: Company has no control over, and no liability for any third party websites or materials that may be accessible or viewed on the Site. Company works with a number of partners and affiliates whose Internet sites may be linked with the Site. Because neither Company nor the Site has control over the content and performance of these partners, affiliate sites, and third party providers, Company makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites and/or third party providers, and Company assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites.

Similarly, from time to time in connection with your use of the Site, you may have access to content items (including, but not limited to, websites) that are owned and/or posted to the Site or the Service by third parties. You acknowledge and agree that Company makes no guarantees about, and assumes no responsibility for, the accuracy, currency, content, quality or unlawfulness of this third party content, and that, unless expressly provided otherwise, these Terms of Use shall govern your use of any and all third party content. Any User Content, including, but not limited to, information, website links, opinions, reviews, statements, services, advice, offers, or other content posted on this Site by any person or entity, including, but not limited to, manufacturers, distributors, users, or others, are those of that person only and do not state or reflect the content, information, opinions, statements, services, advice or offers of Company. Any references to any commercial products or services by trade name, trademark, manufacturer, or otherwise, do not constitute or imply its endorsement, recommendation, or favoring by Company.

X. PROHIBITED USES: Company imposes certain restrictions on your permissible use of the Site and the Service. You are prohibited from violating or attempting to violate any security features of the Site or Service, including, without limitation, (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the Service, the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site or Service, overloading, "flooding," "spamming," "mail bombing," or "crashing;" (d) using the Site or Service to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Company in providing the Site or Service. Any violation of system or network security may subject you to civil and/or criminal liability.

XI. INDEMNITY You agree to indemnify Company for certain of your acts and omissions. You agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Site, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. Company will notify you promptly of any such claim, loss, liability, or demand, and will provide you with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

XII. COPYRIGHT AND TRADEMARKS: Trademarks & Logo's appearing on this site are property of their respective owners, while all other contents of the Site and/or Service are: Copyright © 2009-2016, ELECTRONIC INVENTORY ONLINE, INC., 660 Maple Avenue, Torrance, CA 90503-5001. All other rights are reserved.

EIO.com, EIO, ELECTRONIC INVENTORY ONLINE and ELECTRONIC INVENTORY, INC. are all trademarks of ELECTRONIC INVENTORY, INC. and your use of those trademarks are strictly prohibited without the express written consent of ELECTRONIC INVENTORY, INC. The absence of a name or logo in this list does not constitute a waiver of any and all intellectual property rights that ELECTRONIC INVENTORY, INC. has established in any of its product, feature, or service names or logos.

XIII. RISK OF LOSS: All Merchandise purchased from the Site is subject to the condition that the risk of loss and title for such Merchandise shall pass to you once we deliver it to the shipping carrier.

XIV. DESCRIPTION OF MERCHANDISE: The Company will try its best to describe the Merchandise offered on the Site as accurately as possible. Yet, Company does not warrant that the descriptions of Merchandise found on the Site are accurate, comprehensive, or that they should be relied upon. If Merchandise offered on the Site is not as described, your sole remedy shall be to return it in its unopened and unused condition.

XV. GOVERNING LAW: These Terms of Use shall be construed in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in the State of California, USA in all disputes arising out of or related to the use of the Site or Service. By your use of the Site you expressly agree that this Agreement has been entered into in the State of California, County of Los Angeles, City of Torrance.

XVI. SEVERABILITY; WAIVER: If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

XVII. NO LICENSE: Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by Company or by any third party.

XVIII. MODIFICATIONS: Company may, in its sole discretion and without prior notice, (a) revise these Terms of Use; (b) modify the Site and/or the Service; and (c) discontinue the Site and/or Service at any time. Company shall post any revision to these Terms of Use to the Site, and the revision shall be effective immediately on such posting. You agree to review these Terms of Use and other online policies posted on the Site periodically to be aware of any revisions. You agree that, by continuing to use or access the Site following notice of any revision, you shall abide by any such revision.

XIX. RETURNS POLICY: The Company’s Returns Policy, which can be found on the Site or by clicking here, is expressly incorporated into this Agreement as though set forth fully herein by this reference.

XX. STORE POLICY: The Company’s Store Policy, which can be found on the Site or by clicking here, is expressly incorporated into this Agreement as though set forth fully herein by this reference.

XXI. ENTIRE AGREEMENT: This Agreement shall serve as the entire Agreement between You and Company.

XXII. ACKNOWLEDGEMENT: BY USING THE SERVICE OR ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THE TERMS MENTIONED IN THIS AGREEMENT, THEN YOU MUST DISCONTINUE THE USE OF THE SITE AND/OR SERVICE.

 About Us

Electronic Inventory Online, Inc. is a leading online retailer offering a diverse catalog of component electronics, consumer electronics, educational toys and games, professional tools and hardware, hobby and DIY products, and everything between. Located in sunny Southern California, EIO provides products across the globe to a diverse customer base ranging from industry professionals to backyard hobbyists.

Our customers are dedicated and passionate about electronics, looking for the best online shopping experience possible.

Our team consists of talented and knowledgeable employees working together to form lasting relationships with our customers.

Our goal is to provide our customers with the widest range of products, the most competitive pricing, the quickest and most affordable shipping solutions, and the best customer service experience available.

With so many online retailers, find out why customers keep coming back to EIO.

 Contact Us

You can find immediate answers to frequently asked questions in the Q & A section above. Still need help? Our customer service representatives are standing by to assist. Correspondence outside of business hours will be answered as soon as possible the following business day.

Address

 

Electronic Inventory Online, Inc.
660 Maple Avenue
Torrance, CA 90503-5001
United States
 
 
Phone

 

Toll Free
(877) SHOP-EIO
International
(310) 533-5150
 
Fax

 

(310) 347-4022
 
Hours

 

Monday - Friday
9:00AM - 5:00PM PST
Saturday - Sunday
Closed
Email

 

 

NOTE: If you are contacting in regards to an order placed on EIO.com, please ensure that you provide the same email address used in your order as well as the referring order number in your message otherwise, you may not receive proper assistance and/or there may be delays in responding to your inquiry.

The information submitted will only be used for assisting with the request.
You may view our Security & Privacy policy

 

 

Become a Reseller

EIO reseller benefits include tax exemption, bulk order discounts, and other benefits. To become an EIO reseller, please follow the steps below:

1Become an EIO member. If you are already a member, skip to the next step.

2Complete and submit the EIO reseller application.

3On application approval, make tax-exempt purchases on EIO.com.

EIO reseller applications are typically reviewed within 5 business days. Tax-exemption will not be applied to orders placed prior to application approval. Orders must be placed using the member account referenced during the reseller application process. Reseller status cannot be transferred to any other EIO.com member or account.

Sell To Us

Let EIO help maximize the value of your product.

For over 10 years, Electronic Inventory Online, Inc. has been a leading online retailer offering a diverse catalog of products, unbeatable prices, fast and affordable shipping solutions, and industry-leading customer service and post-sales support. We understand that today's consumer has a variety of choices when it comes to shopping online, and we pride ourselves on building customer relationships that go beyond a single order. We cater to a diverse and constantly-expanding consumer demographic consisting of backyard hobbyists to industry professionals and everything between.

Partner with EIO and grow your business with a company that offers the platform, knowledge, and customer base that you need to succeed in today's fiercely competitive market.

Whether contacting by email or telephone, please include the following information:

  • • Company Name
  • • Company Website
  • • Contact Name
  • • Contact Email
  • • Contact Phone
  • • Brief Company Introduction
  • • Brief Product Introduction

 

What we buy:

•Capacitors •Computer Equipment
•Connectors •Diodes
•Integrated circuits •Lasers
•LCD Displays •LEDs
•Power Supplies •Relays
•Semiconductors •Switches
•Transistors And much more!